Effective Date: April 24, 2025

​

Valor Healing LLC is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you contact us through our website, phone, or email, we may collect personal details such as:

• Name

• Email address

• Phone number

• Any other information you voluntarily provide (e.g., in contact forms or intake forms)

b. Automatically Collected Information
Our website may collect certain non-identifying information automatically through cookies, analytics, or third-party tools, such as:

• IP address

• Browser type

• Pages visited

• Date/time of visits

• Device type

This data helps us understand user behavior and improve site performance.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and requests

• To ensure website functionality and enhance user experience

• To comply with legal or regulatory obligations (e.g., HIPAA, state law)

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only:

• With your consent

• With service providers or vendors who assist us in business operations (under confidentiality agreements)

• To comply with legal requirements (e.g., court order or law enforcement)

All protected health information (PHI) is handled in accordance with HIPAA guidelines.

4. Cookies and Tracking Technologies

We may use cookies and third-party services (e.g., Google Analytics) to enhance your experience on our website. You can adjust your browser settings to manage or block cookies at any time.

5. Data Security

We implement industry-standard security practices to protect your personal data. However, please note that no method of online transmission or storage is 100% secure. We encourage you not to submit highly sensitive or personal health information through our contact forms or via email.

6. Your Rights (Florida and HIPAA)

As a Florida resident and/or user of our services, you may have the right to:

• Request access to or correction of your personal data

• Request restrictions on how your data is used or shared

• Withdraw consent for communication at any time

• File a complaint with the U.S. Department of Health and Human Services if you believe your rights under HIPAA have been violated

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.

9. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Valor Healing LLC
📍 3111 Lithia Pinecrest Rd.
Valrico, FL 33596
📞 (813) 291-0623
📧 malissa@valorhealingtherapy.com
🌐 www.valorhealingtherapy.com

​

​

​

Notice of Privacy Practices

​

THIS NOTICE DESCRIBES HOW MEDICAL AND MENTAL HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

PLEASE REVIEW IT CAREFULLY.

​

At Valor Healing LLC, your privacy is a top priority. We are legally required to protect the privacy of your health information under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable Florida law. This Notice outlines how we may use or share your protected health information (PHI), your rights, and our obligations regarding that information.

 

How We May Use and Disclose Your Health Information

We may use and disclose your PHI without your written authorization in the following circumstances:

For Treatment

To provide, coordinate, or manage your healthcare services. Example: Sharing information with another healthcare provider for treatment coordination.

For Payment

To bill and collect payment from you, insurance companies, or other payers. Example: Sending diagnosis and treatment codes to your insurance provider.

For Healthcare Operations

To support day-to-day business activities like quality improvement or staff training.

Other Uses & Disclosures Allowed or Required by Law

• When required by law (e.g., reporting abuse, court orders, public health risks)

• To prevent a serious threat to health or safety

• To comply with workers’ compensation laws

• To law enforcement or government agencies under limited conditions

• For national security or military activities (as applicable)

 

When We Need Your Written Authorization

We will not use or share your PHI for the following without your written authorization:

• Psychotherapy notes (separate from your general clinical record)

• Marketing purposes

• Sale of your information

• Most sharing with third parties outside of treatment, payment, or operations

You may revoke your authorization at any time in writing.

 

Your Rights Regarding Your Health Information

You have the right to:

Access and Request Copies

Request to view or receive copies of your clinical records. Requests must be made in writing.

Request Corrections

Ask us to correct inaccurate or incomplete health information. We may deny requests but will explain why.

Request Restrictions

Ask us not to share information for certain purposes (e.g., with your insurance company if you paid in full out-of-pocket).

Receive Confidential Communications

Request that we contact you in a specific way (e.g., by phone, at work, by email). We will accommodate reasonable requests.

Request an Accounting of Disclosures

Ask for a list of times we shared your PHI (excluding routine treatment, payment, and operations).

Receive a Paper or Electronic Copy of This Notice

You can request a copy of this Notice at any time, even if you agreed to receive it electronically.

Our Responsibilities

• We are required by law to maintain the privacy and security of your PHI.

• We will notify you promptly if a breach occurs that may have compromised your information.

• We will follow the terms of this Notice and obtain your written authorization for uses not listed here.

• We may update this Notice as laws or practices change. Updates will be posted on our website and available upon request.

Questions or Complaints?

If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

 

Contact:

Malissa Egan, LCSW
Privacy Officer – Valor Healing LLC
📍 3111 Lithia Pinecrest Rd., Valrico, FL 33596
📞 (813) 291-0623 | ✉️ malissa@valorhealingtherapy.com

 

Or file a complaint with:
Office for Civil Rights (OCR)
📍 www.hhs.gov/ocr/privacy